Have a question about the Melbet app, registration, bonuses or payments in Bangladesh? Choose a convenient way to contact us. Support is available 24/7 in English and Bengali.
Support Hours
| Channel | Availability |
|---|---|
| Live Chat | 24/7 |
| 24/7 | |
| Phone | 24/7 |
| Languages | English & Bengali |
Account, Deposit and Withdrawal Questions
For questions about your personal betting account, verification (KYC), deposits via bKash, Nagad or Rocket, and withdrawals, please use the live chat inside the Melbet app or on the official website. This allows the support team to check your account securely.
When you contact support, provide your player ID and a short description of the problem. For payment issues, also include the transaction date, amount and payment method.
Security reminder: the support team will never ask for your password or the OTP code from your mobile wallet. Never share these details with anyone.
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